bd111 bat Privacy Policy
This document explains how bd111 bat collects, stores, and protects your personal information. Please read it carefully before using the platform.
Introduction and Scope
This privacy policy applies to all users of the bd111 bat platform. When you visit our website, register an account, or use any of our services, you are considered to have accepted the terms of this policy. bd111 bat's services are intended for adult users in Bangladesh — users must be 21 years of age or older to use this platform.
This policy should be read together with our Terms and Conditions, as both documents together govern the relationship between the user and the platform. Any changes to the privacy policy will be published on this page and the effective date will be updated.
If any part of this policy is unclear to you, please contact our support team before you start using the platform.
What Information We Collect
bd111 bat collects various types of information, which can be divided into two categories: what you voluntarily provide and what our systems collect automatically.
2.1 Information Provided by You
- Full name and date of birth (for age verification)
- Email address and mobile number
- Your preferred username and password (stored in encrypted form)
- National ID or passport details (where identity verification is required)
- Payment details — last four digits of your bKash, Nagad, Rocket, or Upay account number (the full number is not stored)
- Contact details provided through support chat or email
2.2 Automatically Collected Information
- IP address and device type
- Browser and operating system version
- Session duration, pages visited, and click patterns
- Cookies and local storage data (see the cookies section below)
- Date and time of logins and transactions
Purpose and Use of Data Collection
bd111 bat uses your information only for specific, legitimate purposes. Collected data is never used beyond those purposes.
3.1 Service Operations
Information is used to create and verify accounts, process deposits and withdrawals, determine bonus eligibility, and maintain gaming history. These services cannot be provided without this data.
3.2 Security and Fraud Prevention
Information is used to detect multiple accounts, analyse unusual transaction patterns, and prevent unauthorised access. This is essential to protect all users on the platform.
3.3 Customer Support
Our 24/7 live chat and email support team can view relevant account information to resolve your issues. This information is not shared with third parties.
3.4 Improvement and Analytics
Anonymised statistics are analysed to improve website performance and make the user experience smoother. No personally identifiable information is used in this process.
Data Sharing and Disclosure Policy
bd111 bat does not sell, rent, or share users' personal information with third parties for commercial purposes. However, limited information may need to be shared in certain specific situations.
4.1 Service Provider Partners
Payment processing companies (such as the gateway infrastructure of bKash, Nagad, Rocket, and Upay), technical support providers, and cybersecurity service providers receive only the minimum information necessary to carry out their functions. These partners are contractually bound to meet our privacy standards.
4.2 Legal Obligations
It is our legal responsibility to provide required information in response to a court order or a lawful request from a competent authority. In such cases, only the information requested is provided, nothing more.
4.3 Business Changes
In the event of any future merger or acquisition, users will be notified in advance and assurance will be given that the new entity will follow the privacy policy.
bd111 bat never sells your information for marketing purposes and does not send it to any third party without your permission.
Cookies and Tracking Technology
bd111 bat uses cookies to keep the website running smoothly and to improve the user experience. Cookies are small text files stored on your device.
5.1 Essential Cookies
These cookies are necessary to maintain login sessions and manage security tokens. Disabling them will disrupt the core functions of the site.
5.2 Functional Cookies
These cookies are used to remember your language preference, display settings, and recent activity, giving you a smoother experience on your next visit.
5.3 Analytical Cookies
These cookies are used to anonymously analyse which pages on the website are viewed most and where users spend the most time.
You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect login and payment functions.
Data Security Measures
The security of user data is one of bd111 bat's highest priorities. We maintain multiple layers of technical and administrative safeguards.
6.1 Technical Safeguards
- Data transfers are secured through SSL (Secure Socket Layer) encryption
- Passwords are hashed using bcrypt or an equivalent algorithm
- Server access is restricted to authorised personnel only
- Regular security audits and vulnerability tests are conducted
- Transactions are secured through OTP verification
6.2 Administrative Safeguards
- Access to data is limited to the minimum number of staff required (Least Privilege Principle)
- Staff receive regular data protection training
- A plan is maintained to respond quickly in the event of a data breach
While we take every possible step to protect your data, it is not possible to guarantee 100% security on the internet. Users are therefore advised to stay vigilant in protecting their own accounts.
Data Retention Period
bd111 bat retains personal information only for as long as necessary. The retention period depends on the type of data and the purpose for which it was collected.
7.1 Active Account Data
All profile information and transaction history is retained for as long as your account remains active.
7.2 Inactive or Closed Accounts
Even after an account is closed, certain data (such as transaction records) may be retained for a number of years due to financial and legal obligations. Once the specified period has passed, the data is securely deleted or anonymised.
7.3 Support Communications
Messages exchanged through customer service are retained for a limited period for the purpose of improving service quality.
User Rights
bd111 bat respects users' rights regarding their information. The rights described below are yours, and we are committed to upholding them.
8.1 Right to Access
You may request details of the personal information we hold about you at any time.
8.2 Right to Rectification
If any information in your profile is incorrect or outdated, you have the right to request that it be corrected.
8.3 Right to Erasure
In certain circumstances (where there is no legal obligation to retain it), you may request that your data be deleted. This request can be made alongside a request to close your account.
8.4 Right to Object to Processing
You have the right to object to the processing of your data for marketing communications or analytics. However, it is not possible to stop processing data that is essential for the operation of the service.
To exercise any of the above rights, please contact our support team. We will respond to your request within a maximum of 30 days.
Protection of Minors' Data
All bd111 bat services are for users aged 21 and over only. We do not knowingly collect information from minors. If it comes to our attention that a minor has created an account, that account and the associated data will be deleted immediately.
To learn more about responsible gaming, please read our Responsible Gaming page, which covers the protection of minors and healthy gaming habits in detail.
International Data Transfers
Our server infrastructure may be located in various regions. Even if user data is transferred outside Bangladesh, the same standards of protection apply to that data. For international data transfers, we ensure that applicable legal and technical safeguards are in place.
Policy Changes and Updates
bd111 bat reserves the right to amend this privacy policy as needed. Users will be notified in advance of significant changes via email or a notification on the site.
Continued use of the site after any changes will be taken as acceptance of the new policy. You are therefore encouraged to visit this page regularly to stay up to date.
Contact and Complaints
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us through the following:
Connect to 24/7 live chat from any page on the site — support is available in Bengali.
For written complaints or data requests: [email protected]
For general questions, you may find answers on our FAQ page.